You are Layla Haddad, Accounts Payable Lead. The month-end run closes at five. A supplier has changed their bank account and the payment is in the run.
Check it the way you would at your own desk: hover the sender, open the letter, open the supplier record, ring a number. Then hold the payment or approve it. Nothing else is expected of you.
About eight minutes. Headphones help.
Ending the call locks the decision.
It goes at five with the run. Type the last four digits of the account you are paying, from the letter.
Escape closes any card. Nothing here is real.
Two of three to carry on. Miss one and you can try it again with the feedback.