Cookie Policy

This Cookie Policy explains how VIGIL TECHNOLOGIES PTY LTD ACN 697 741 692 ("Vigil", "we", "us", or "our") uses cookies and similar tracking technologies on the website located at www.vigilsecurity.io ("Website").

This Cookie Policy applies to your access to and use of the Website and should be read together with Vigil’s Privacy Policy, Website Terms of Use, End User Licence Agreement and SaaS Terms and Conditions ("EULA"), and Email Disclaimer, as applicable.

The Website provides information about Vigil’s cybersecurity awareness and human risk management platform, including simulated cyberattack training, phishing simulations, voice-cloning, deepfake video communications, QR code attack simulations, reporting, and employee training features.

We use cookies and similar technologies to operate the Website, improve its performance, understand how visitors interact with it, maintain website security, support free trial registrations and enquiries, and improve the overall user experience.

This Cookie Policy applies only to cookies and similar technologies used on the Website. The handling of personal information through the Vigil platform, including employee simulation data, risk scores, training records, and Customer Data, is governed separately by the Privacy Policy, EULA, and any applicable customer agreement or Data Processing Agreement.

You can manage or disable cookies through your browser settings or, where available, through any cookie preference tool provided on the Website. However, disabling certain cookies may affect the functionality, security, performance, or availability of parts of the Website.

WHAT ARE COOKIES?

1. Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your browser, remember certain information, support website functionality, and improve your browsing experience.

2. Similar technologies may include pixels, tags, scripts, local storage, session storage, software development kits, tracking URLs, and other technologies that collect or store information about your interaction with the Website.

3. Some cookies are necessary for the Website to work properly. Others help us understand how visitors use the Website, improve performance, support security, remember preferences, or measure the effectiveness of our communications and online content.

4. Cookies may be placed directly by Vigil, which are known as first-party cookies, or by third-party service providers that support our Website, such as analytics providers, hosting providers, customer relationship management tools, security tools, or other technology vendors. Where third-party cookies are used, those third parties may process information in accordance with their own privacy and cookie practices.

5. The information collected through cookies may include your IP address, browser type, device type, operating system, referring pages, pages visited, time spent on the Website, approximate location derived from technical data, and other website usage information. Where this information identifies you or can reasonably identify you, it will be handled in accordance with Vigil’s Privacy Policy.

TYPES OF COOKIES WE USE

1. Vigil may use different types of cookies and similar technologies on the Website depending on the features, tools, and third-party services enabled from time to time:

   1. Essential cookies are necessary for the Website to function properly. These cookies support core website operations such as page navigation, security, load balancing, form submission, session management, and access to secure areas of the Website. The Website may not function correctly without these cookies.

   2. Performance and analytics cookies help us understand how visitors interact with the Website, including which pages are visited, how long visitors spend on the Website, how users arrive at the Website, and whether any technical errors occur. This information helps us improve the Website’s performance, structure, content, and user experience.

   3. Functionality cookies allow the Website to remember choices you make, such as preferences, form inputs, region, or other settings, so that your experience can be more convenient and consistent when you return to the Website.

   4. Security cookies help us protect the Website, detect suspicious activity, prevent misuse, support fraud prevention, and maintain the integrity and availability of the Website and related systems.

   5. Marketing and communication cookies may be used, where applicable, to understand the effectiveness of Vigil’s marketing communications, online campaigns, referral sources, and website content. These cookies may help us measure engagement with our services and improve how we communicate with potential customers.

2. Vigil does not use cookies to collect employee simulation results, risk scores, training records, or Customer Data from the Vigil platform. Those categories of information are handled separately under the Privacy Policy, EULA, and applicable customer agreements.

COOKIE SCHEDULE

1. The table below provides a simplified summary of the main categories of cookies and similar technologies that may be used on the Website. The specific cookies, providers, and retention periods may change from time to time depending on the Website features and service providers enabled by Vigil.

2. Vigil may update this Cookie Schedule from time to time to reflect changes in the Website, technology tools, analytics providers, advertising or tracking tools, security providers, or other service providers.

WHY WE USE COOKIES

1. Vigil uses cookies and similar technologies to ensure that the Website operates securely, reliably, and efficiently. These technologies help us deliver the basic functions of the Website, including page loading, navigation, form submissions, security protections, and access to publicly available legal documents and service information.

2. We also use cookies to understand how visitors interact with the Website. This helps us identify which pages are useful, whether visitors experience technical issues, how visitors move through the Website, and how the Website can be improved. This information is generally used in an aggregated or analytical form and helps us improve the Website’s structure, content, performance, and user experience.

3. Cookies may also assist us in managing enquiries, free trial registrations, customer communications, and related business interactions initiated through the Website. For example, if you submit a form or request information about Vigil’s services, cookies and similar technologies may help support that interaction and allow us to respond appropriately.

4. Where marketing or communication cookies are used, they may help us understand the effectiveness of our online content, referral sources, campaigns, or communications. Vigil does not use cookies to conduct employee simulations, assess employee risk scores, monitor training performance, or collect Customer Data from the Vigil platform.

5. Any personal information collected through cookies or similar technologies will be handled in accordance with Vigil’s Privacy Policy.

6. Where cookies or similar technologies are used to support commercial electronic communications, marketing campaigns, enquiry follow-ups, or communication analytics, Vigil will take reasonable steps to ensure that such communications comply with the Spam Act 2003 (Cth), including requirements relating to consent, sender identification, and unsubscribe functionality.

THIRD-PARTY COOKIES AND SERVICE PROVIDERS

1. Some cookies and similar technologies used on the Website may be placed or operated by third-party service providers that support Vigil’s website operations, analytics, security, communications, customer relationship management, hosting, or other business functions.

2. These third-party service providers may collect technical and usage-related information when you interact with the Website, such as your IP address, browser type, device information, pages visited, referral source, and interaction data. Where this information identifies you or can reasonably identify you, it will be handled in accordance with Vigil’s Privacy Policy and applicable privacy laws.

3. Vigil may use third-party tools for purposes such as website analytics, performance monitoring, security protection, enquiry management, form processing, customer support, email delivery, marketing measurement, advertising or campaign tracking, and similar website-related functions. The specific providers used may change from time to time as Vigil updates its Website and supporting technology stack. A simplified summary of cookie categories is set out in the Cookie Schedule above.

4. Third-party providers may process information in accordance with their own privacy notices, cookie policies, and terms. Vigil takes reasonable steps to ensure that service providers handling personal information on its behalf are subject to appropriate confidentiality, privacy, and security obligations.

5. Vigil does not authorise third-party service providers to use Website cookies to access Customer Data, employee simulation results, risk scores, training records, or other data processed within the Vigil platform. Those categories of information are handled separately under Vigil’s Privacy Policy, EULA, and applicable customer agreements.

MANAGING AND DISABLING COOKIES

1. You can manage, block, or delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, receive alerts before cookies are placed, or restrict certain types of cookies. The process for doing this will depend on the browser and device you use. Additional information about cookie choices and third-party opt-out options is set out in the "Cookie Choices and Opt-Out Options" section below.

2. Where the Website provides a cookie preference tool or banner, you may also use that tool to manage your cookie choices. Certain cookies that are necessary for the Website to operate securely and properly may remain active because they are required for core website functionality.

3. If you disable or block cookies, some parts of the Website may not function as intended. For example, page loading, form submissions, security features, preference settings, analytics accuracy, or free trial registration functions may be affected.

4. Your cookie choices are generally specific to the browser and device you use. If you access the Website from a different browser or device, or if you clear your cookies, you may need to update your cookie preferences again.

5. Disabling cookies on the Website will not affect the handling of personal information within the Vigil platform. Platform-related personal information, including Customer Data, End User simulation data, training records, and risk scores, is handled separately in accordance with Vigil’s Privacy Policy, EULA, and applicable customer agreements.

COOKIE CHOICES AND OPT-OUT OPTIONS

1. You can manage or disable cookies through your browser settings or through any cookie preference tool made available on the Website. Browser controls allow you to block cookies, delete existing cookies, restrict third-party cookies, or receive alerts before cookies are placed.

2. Where Vigil uses analytics, advertising, tracking pixels, or similar technologies, you may also be able to manage certain preferences through the relevant third-party provider’s own settings or opt-out tools. For example, if Google Analytics is used on the Website, you may be able to use Google’s available analytics opt-out tools or manage your Google advertising settings through Google’s account and advertising preference tools.

3. Where advertising or tracking pixels are used by providers such as Google, Meta, LinkedIn, or similar advertising platforms, those providers may offer their own ad preference tools, privacy settings, or opt-out mechanisms. Vigil does not control third-party opt-out tools, and their availability may change from time to time.

4. Disabling analytics, advertising, or marketing cookies will not prevent you from accessing the Website, but it may affect Vigil’s ability to understand Website usage, measure campaign performance, remember preferences, or improve visitor experience. Essential cookies may continue to operate because they are required for the Website to function securely and properly.
   

EU AND UK VISITORS

1. To the extent that Vigil’s Website is accessed by individuals located in the European Union or the United Kingdom, additional privacy and cookie consent requirements may apply under the General Data Protection Regulation (EU) 2016/679, the UK GDPR, the Privacy and Electronic Communications Regulations, and other applicable laws.

2. Where such laws apply, Vigil will take reasonable steps to ensure that non-essential cookies, including analytics, advertising, tracking, and similar technologies, are used only where a valid lawful basis exists, including consent where required.

3. EU and UK visitors may have additional rights in relation to the use of cookies and similar technologies, including the right to receive clear information about non-essential cookies and, where required by applicable law, the right to accept, reject, or manage cookie preferences.

4. If a cookie consent banner, preference centre, or similar tool is made available on the Website, EU and UK visitors may use that tool to manage their cookie preferences. Essential cookies that are necessary for Website security and functionality may remain active even where non-essential cookies are rejected.

COOKIES AND PERSONAL INFORMATION

1. Cookies and similar technologies may collect information that identifies you or could reasonably identify you, including your IP address, device information, browser information, website usage data, referral source, and interactions with online forms or pages on the Website.

2. Where information collected through cookies is personal information, Vigil handles that information in accordance with its Privacy Policy, the Privacy Act 1988 (Cth), and the Australian Privacy Principles.

3. Vigil may use cookie-related information to operate and secure the Website, respond to enquiries, process free trial registrations, improve Website performance, understand visitor engagement, and support lawful business communications.

4. Vigil does not use Website cookies to collect or access Customer Data, employee simulation results, risk scores, training completion records, or other information processed within the Vigil platform. Those categories of information are handled separately under the Privacy Policy, EULA, and applicable customer agreements.

5. Where cookies are operated by third-party service providers, those providers may collect and process technical or usage information in accordance with their own privacy and cookie practices. Vigil takes reasonable steps to ensure that service providers handling personal information on Vigil’s behalf are subject to appropriate privacy, confidentiality, and security obligations.

RETENTION OF COOKIE INFORMATION

1. Cookies may remain on your browser or device for different periods depending on their purpose and configuration.

2. Session cookies are temporary cookies that are deleted when you close your browser. These are commonly used to support website navigation, security, and temporary session functionality.

3. Persistent cookies remain on your browser or device for a set period or until you delete them. These may be used to remember preferences, support analytics, improve website performance, or assist with future interactions with the Website.

4. The retention period for third-party cookies may be determined by the relevant third-party provider. Where third-party tools are used on the Website, those providers may retain cookie-related information in accordance with their own privacy notices, cookie policies, and retention practices.

5. Vigil retains cookie-related information only for as long as reasonably necessary for the purposes described in this Cookie Policy, including website operation, security, analytics, enquiry management, free trial registration, business communication, compliance, and record-keeping purposes.

6. Where cookie-related information constitutes personal information, Vigil will retain and handle that information in accordance with its Privacy Policy and applicable privacy laws.

CHANGES TO THIS COOKIE POLICY

1. Vigil may update this Cookie Policy from time to time to reflect changes in its Website, technology tools, cookie practices, service providers, legal obligations, or business operations.

2. When this Cookie Policy is updated, Vigil will revise the effective date at the top of the policy. The updated version may be published on the Website, made available at vigilsecurity.io/legal, or provided upon request by contacting Vigil at operations@vigilsecurity.io.

3. Your continued use of the Website after an updated version of this Cookie Policy is made available will be treated as your acknowledgement of the updated Cookie Policy.

4. Where a material change affects the way Vigil handles personal information collected through cookies or similar technologies, Vigil will handle such change in accordance with its Privacy Policy and applicable privacy laws.

CONTACT US

1. If you have any questions about this Cookie Policy, Vigil’s use of cookies and similar technologies, or the way Vigil handles information collected through the Website, you may contact Vigil using the details below:

2. VIGIL TECHNOLOGIES PTY LTD
   ACN 697 741 692
   Attention: Privacy Officer
   Address: 22 Appletree Drive, Cherrybrook NSW 2126, Australia
   Email: operations@vigilsecurity.io
   Website: www.vigilsecurity.io

3. For more information about how Vigil collects, uses, stores, discloses, and protects personal information, please refer to Vigil’s Privacy Policy.

This Policy is published as part of Vigil's legal document suite at vigilsecurity.io/legal.

VIGIL TECHNOLOGIES PTY LTD ACN 697 741 692 | 22 Appletree Drive, Cherrybrook NSW 2126, Australia | operations@vigilsecurity.io