These Website Terms of Use (“Terms”) govern your access to and use of the website located at vigilsecurity.io (“Website”), which is owned and operated by VIGIL TECHNOLOGIES PTY LTD ACN 697 741 692, a company incorporated in New South Wales, Australia (“Vigil”, “we”, “us”, or “our”), having its registered office at 22 Appletree Drive, Cherrybrook NSW 2126, Australia.
These Terms apply to the Website only. If you access or use the Vigil Security platform as a subscribing customer or as an authorised user, your use of that platform is separately governed by Vigil’s End User Licence Agreement and Software as a Service Terms and Conditions (“EULA”). Vigil’s full suite of legal documents, including the EULA, Privacy Policy, Cookie Policy, and Email Disclaimer, is available at vigilsecurity.io/legal. In the event of any inconsistency between these Terms and the EULA with respect to platform use, the EULA shall prevail.
Introduction and Parties
These Terms constitute a legally binding agreement between you and VIGIL TECHNOLOGIES PTY LTD ACN 697 741 692, a company incorporated in New South Wales, Australia, with its registered office in 22 Appletree Drive Cherrybrook NSW 2126.
Vigil Security is an Australian cybersecurity platform built for the artificial intelligence attack era. We help organisations protect their people by simulating real-world cyberattacks, including AI-personalised phishing emails, SMS fraud, voice-cloned executive calls, deepfake video communications, and QR code attacks, and automatically training employees who fall for them. Information on data storage and data residency is set out in Vigil’s Privacy Policy and the applicable customer agreements.
For all enquiries, legal notices, or complaints relating to this Website or these Terms, you may contact Vigil at operations@vigilsecurity.io or via www.vigilsecurity.io.
Acceptance of Terms
By accessing, browsing, or using this Website in any manner, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using this Website.
If you are accessing the Website on behalf of an organisation or entity, you represent and warrant that you have the authority to bind that organisation to these Terms. In that case, references to “you” in these Terms shall include that organisation.
You must be at least 18 years of age to use this Website. By using this Website, you confirm that you meet this requirement. Vigil reserves the right to restrict or terminate access where this condition is not satisfied.
Vigil reserves the right to amend these Terms at any time in accordance with clause 18. Your continued use of the Website following the publication of any amendment constitutes your acceptance of the amended Terms.
About This Website
The Website provides general information about Vigil’s cybersecurity platform and services, including product descriptions, subscription plan information, pricing, regulatory framework references, and resources.
The Website also enables visitors to register for a free trial of the Vigil platform, contact Vigil, and access Vigil’s legal documents, including its EULA, Privacy Policy, Cookie Policy, and Email Disclaimer.
The Website does not form part of the Vigil platform itself. Access to and use of the Vigil platform as a subscribing customer is governed exclusively by the EULA.
Permitted Use
Subject to your compliance with these Terms, Vigil grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for the following purposes only:
browsing and reading the content of the Website for informational purposes;
downloading or printing materials made publicly available by Vigil on the Website;
registering for a free trial of the Vigil platform;
submitting enquiries or contact requests to Vigil via the Website’s contact forms; and
accessing Vigil’s published legal documents at vigilsecurity.io/legal
All other uses of the Website are prohibited unless expressly authorised by Vigil in writing.
Prohibited Conduct
You must use the Website solely for lawful purposes and in accordance with these Terms and all applicable laws and regulations.
Without limiting the generality of clause 5.1, you must not:
use any automated script, bot, scraper, crawler, or similar technology to access, monitor, extract, or copy any content or data from the Website without Vigil’s prior written consent;
submit false, fraudulent, or misleading information in connection with any free trial registration, contact form, or other interaction with the Website;
attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code or underlying architecture of the Website or any component thereof;
introduce any virus, malware, ransomware, spyware, trojan, worm, or other malicious or harmful code into the Website or any system connected to it;
circumvent, disable, or interfere with any security, authentication, or access control features of the Website;
impersonate Vigil, any employee or officer of Vigil, or any other person or entity in connection with your use of the Website;
use the Website in a manner that imposes an unreasonable or disproportionate load on Vigil’s infrastructure or that interferes with the proper functioning of the Website;
use the Website to transmit unsolicited commercial communications or to harvest the personal information of other users; or
access or use the Website in violation of any applicable export control laws or sanctions regulations applicable in Australia or any other relevant jurisdiction.
Vigil reserves the right, without notice and without liability, to investigate any suspected breach of this clause 5 and to take all steps it considers necessary, including suspending or permanently restricting your access to the Website.
Free Trial Registration
Vigil may, at its sole discretion, offer visitors the opportunity to register for a free trial of the Vigil platform via the Website.
By registering for a free trial through the Website, you acknowledge and agree that:
your registration and use of the free trial is governed by Vigil’s EULA, including clause 5 of the EULA, which is incorporated herein by reference and forms part of the agreement between you and Vigil with respect to the free trial;
completion of the free trial registration on the Website constitutes your acceptance of the EULA as at the date of registration;
you are providing your personal information to Vigil in connection with the registration, which will be handled in accordance with Vigil’s Privacy Policy; and
a free trial may be withdrawn, modified, or terminated by Vigil at any time in accordance with clause 5.4 of the EULA.
The EULA is available at vigilsecurity.io/legal. You are encouraged to read the EULA carefully before registering for a free trial.
Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, trademarks, service marks, icons, images, audio clips, video clips, data compilations, page layouts, underlying code, and software, is the exclusive property of VIGIL TECHNOLOGIES PTY LTD or its licensors and is protected by applicable intellectual property laws, including the Copyright Act 1968 (Cth) and the Trade Marks Act 1995 (Cth).
Nothing in these Terms or on this Website operates to transfer or assign any intellectual property rights in the Website or its content to you.
You must not reproduce, distribute, republish, upload, post, transmit, modify, adapt, or create derivative works from any content on this Website without Vigil’s prior written consent, except to the extent permitted by law.
The Vigil name, Vigil Security logo, and all associated branding are proprietary to VIGIL TECHNOLOGIES PTY LTD. Nothing on this Website grants any licence or right to use those marks without Vigil’s prior written consent.
Third-party trademarks, product names, and company names that appear on this Website are the property of their respective owners. Their appearance does not imply any endorsement, affiliation, or sponsorship between Vigil and those third parties.
If you become aware of any actual or suspected infringement of Vigil’s intellectual property rights in connection with this Website, you are encouraged to notify Vigil promptly at operations@vigilsecurity.io.
Disclaimer of Warranties
The content on this Website is provided on an “as is” and “as available” basis for general informational purposes only. To the maximum extent permitted by applicable law, Vigil expressly excludes all warranties, representations, conditions, and terms, whether express or implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement.
Without limiting the generality of clause 8.1, Vigil does not warrant that:
the content on this Website is accurate, complete, current, or free from errors or omissions;
the Website will be available at all times, uninterrupted, or free from technical errors, defects, viruses, or other harmful components;
any pricing, subscription plan features, or regulatory information published on the Website is current as at the date of your access; or
the Website is free from security vulnerabilities or that any data you submit via the Website will be secure.
Vigil reserves the right to change, update, correct, or remove any content on the Website at any time without notice or liability.
Nothing in this clause 8 excludes, restricts, or modifies any right, remedy, guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded or limited.
No Professional Advice
All information published on this Website, including any information relating to cybersecurity threats, attack methodologies, regulatory compliance frameworks, and industry standards, is provided for general informational purposes only and does not constitute professional cybersecurity, legal, financial, regulatory, or compliance advice.
In particular, references on this Website to the Australian Privacy Act 1988 (Cth), the Essential Eight cybersecurity framework, ISO/IEC 27001, SOC 2, and any other regulatory or industry standard are for general information only. Vigil does not warrant that any description of those frameworks is complete, accurate, or current, and those descriptions do not constitute legal advice regarding your specific compliance obligations.
You should obtain independent legal, cybersecurity, financial, and regulatory advice from appropriately qualified professionals before making any decisions based on the information published on this Website.
Any compliance reports, templates, or benchmarking outputs referenced on this Website are features of the Vigil platform and are governed by the EULA. References to those features on the Website do not constitute a representation that they will meet the requirements of any particular regulator, cyber insurer, or third party.
Simulation Communications Notice
Vigil operates a cybersecurity awareness platform that conducts simulated cyberattack exercises, including simulated phishing emails, SMS messages, voice-cloned telephone calls, deepfake video communications, and QR code attacks, on behalf of its subscribing customers.
Not all communications bearing the Vigil name, logo, or brand, or purportedly originating from Vigil or its platform, are genuine corporate communications from VIGIL TECHNOLOGIES PTY LTD. Some such communications may be simulated cyberattack exercises conducted on behalf of a subscribing customer organisation.
If you receive a communication purportedly from Vigil that you believe may be a simulation exercise or that you are uncertain about, you should contact your employer or engaging organisation directly to verify the communication before taking any action in response to it.
Vigil accepts no liability to any individual who receives a simulated communication in connection with a security awareness exercise conducted on behalf of a subscribing customer, to the extent permitted by applicable law. The subscribing customer’s obligations regarding employee consent and communication of workplace policies are governed by the EULA.
For further information regarding Vigil’s simulation communications, please refer to Vigil’s Email Disclaimer, which is incorporated into these Terms by reference and is available at vigilsecurity.io/legal. To the extent of any inconsistency between these Terms and the Email Disclaimer regarding simulation communications, the Email Disclaimer shall prevail.
Third-party Links
This Website may contain links to third-party websites, resources, publications, or services that are not owned or controlled by Vigil. These links are provided for your convenience only and do not constitute an endorsement, sponsorship, or recommendation by Vigil of those third-party websites or the information, products, or services they contain.
Vigil has no control over, and accepts no responsibility for, the content, availability, accuracy, privacy practices, security, or terms and conditions of any third-party websites linked from this Website.
Your access to and use of any third-party websites is entirely at your own risk and is governed by the terms and conditions and privacy policies of those third parties. Vigil strongly recommends that you review those documents before using any third-party website.
Privacy Policy
Vigil is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you use this Website, Vigil may collect personal information from you, including your name, email address, telephone number, organisation name, and any other information you provide through free trial registrations, contact forms, or other interactions with the Website.
The collection, use, storage, and disclosure of your personal information in connection with the Website is governed by Vigil’s Privacy Policy, as updated from time to time, which is incorporated into these Terms by reference and forms part of the agreement between you and Vigil. The current version of the Privacy Policy is always available at https://www.vigilsecurity.io/legal/privacy, or upon request at operations@vigilsecurity.io.
By using this Website and providing your personal information to Vigil, you consent to the collection and handling of that information in accordance with the Privacy Policy.
If you have any questions or complaints regarding the handling of your personal information, please refer to the Privacy Policy at https://www.vigilsecurity.io/legal/privacy or contact Vigil at operations@vigilsecurity.io.
Cookie Policy
This Website uses cookies and similar tracking technologies, including analytics tools and performance monitoring software, to improve the functionality and user experience of the Website.
By continuing to use this Website, you consent to Vigil’s use of cookies in accordance with Vigil’s Cookie Policy, as updated from time to time, which is incorporated into these Terms by reference. The current version of the Cookie Policy is always available at https://www.vigilsecurity.io/legal/cookies, or upon request at operations@vigilsecurity.io.
You may manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the Website.
Commercial Electronic Messages
Where you submit an enquiry, register for a free trial, subscribe to updates, or otherwise provide your contact details through the Website, Vigil may send you service-related, transactional, security, administrative, or commercial electronic messages in accordance with applicable law.
Vigil will take reasonable steps to ensure that any commercial electronic messages sent by or on behalf of Vigil comply with the Spam Act 2003 (Cth), including requirements relating to consent, accurate sender identification, and functional unsubscribe facilities.
You may unsubscribe from marketing or promotional communications by using the unsubscribe link included in the relevant communication or by contacting Vigil at operations@vigilsecurity.io. Vigil may still send transactional, legal, security, privacy, service-related, or administrative communications where necessary.
Limitation of Liability
To the maximum extent permitted by applicable law, including the Australian Consumer Law, Vigil’s total aggregate liability to you arising out of or in connection with your use of this Website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed one hundred Australian dollars (AUD $100.00).
To the maximum extent permitted by applicable law, Vigil shall not be liable to you for any:
indirect, consequential, incidental, special, or punitive loss or damage;
loss of profits, revenue, business, anticipated savings, goodwill, or opportunity;
loss or corruption of data or information;
damage to reputation; or
loss arising from your reliance on any information published on the Website,
whether or not such loss was foreseeable or Vigil had been advised of its possibility.
Nothing in these Terms shall limit or exclude Vigil’s liability for:
death or personal injury caused by Vigil’s negligence;
fraud or fraudulent misrepresentation; or
any other liability that cannot be excluded by law.
Nothing in this clause 14 excludes, restricts, or modifies any right, remedy, guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
Indemnification
You agree to indemnify and hold harmless Vigil and its directors, officers, employees, agents, and contractors from and against all claims, actions, proceedings, losses, damages, liabilities, costs, and expenses, including reasonable legal fees incurred in defending such claims, arising out of or in connection with:
your use of the Website in breach of these Terms;
your violation of any applicable law or regulation in connection with your use of the Website;
any information or content you submit to Vigil via the Website, including any false or fraudulent registration information; or
your infringement of any third-party rights, including intellectual property rights, in connection with your use of the Website.
Third-party Services on the Website
This Website may embed or integrate third-party tools and services, including analytics platforms, customer relationship management tools, chatbots, payment processing services, and other software-as-a-service providers (“Third-Party Services”).
Vigil does not represent, warrant, or guarantee the availability, accuracy, security, or reliability of any Third-Party Services integrated with or accessible through the Website.
Your use of any Third-Party Services is governed by the terms and conditions and privacy policies of the respective third-party providers. Vigil accepts no responsibility for the conduct, data practices, or terms of any such Third-Party Services.
Vigil reserves the right to add, replace, or discontinue any Third-Party Services used in connection with the Website at any time without notice.
Website Availability
Vigil does not guarantee that this Website will be available at all times or that access to the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
Vigil reserves the right to suspend, withdraw, modify, or restrict access to the Website, or any part of it, at any time and without notice or liability for any reason, including for maintenance, security, legal, or operational purposes.
Vigil shall not be liable for any loss or damage arising from any unavailability of or interruption to the Website.
Amendments to these Terms
Vigil reserves the right to amend these Terms from time to time to reflect changes in the Website, legal requirements, business operations, security requirements, or other operational needs. Vigil will provide at least thirty (30) days’ notice of any material amendments that adversely affect users by displaying a prominent notice on the Website and posting an updated version at vigilsecurity.io/legal with the revised effective date and version number. Where Vigil holds your email address in connection with a free trial registration or other interaction with the Website, Vigil may also notify you of material amendments by email.
Except for material amendments requiring notice under clause 18.1, amended Terms shall take effect from the date of publication unless a longer period is specified by Vigil.
Your continued use of the Website after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to the amended Terms, you must cease using the Website immediately.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law provisions.
You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia in respect of any dispute arising out of or in connection with these Terms or your use of the Website.
If you are accessing this Website from outside Australia, you do so at your own risk and you are responsible for compliance with all applicable local laws. Vigil makes no representation that the content of this Website is appropriate for or available to users in any jurisdiction outside Australia.
Australian Consumer Law
This Website comes with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy conferred upon you by the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.
To the extent that the Australian Consumer Law applies and permits Vigil to limit its liability, Vigil limits its liability in respect of any non-excludable guarantee to, at Vigil’s election, the resupply of the relevant services or the payment of the cost of having those services resupplied.
Severability
- If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
No Waiver
No failure or delay by Vigil in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy.
No waiver of any breach of these Terms shall be treated as a waiver of any other or subsequent breach.
Any waiver by Vigil must be in writing and shall apply only to the specific circumstances for which it is given.
Entire Agreement
These Terms, together with Vigil’s Privacy Policy, Cookie Policy, and Email Disclaimer, each as published at vigilsecurity.io/legal from time to time, constitute the entire agreement between you and Vigil with respect to your use of this Website and supersede all prior understandings, representations, and agreements relating to that subject matter.
For the avoidance of doubt, these Terms do not govern your use of the Vigil platform. Use of the Vigil platform is separately governed by the EULA.
Contact Information
- For all enquiries, legal notices, or complaints relating to this Website or these Terms, please contact Vigil at:
VIGIL TECHNOLOGIES PTY LTD
ACN 697 741 692
Attention: Legal / Privacy Officer
Address: 22 Appletree Drive, Cherrybrook NSW 2126, Australia
Email: operations@vigilsecurity.io
Website: www.vigilsecurity.io