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Vigil

Solution, Cyber Insurance

Walk into your cyber-insurance renewal with the evidence already done.

A documented, trended human-risk programme is a discount lever at quote, the gate to full social-engineering cover, and your defence against a claim-time dispute. Vigil produces the broker-ready evidence pack carriers accept, and the carrier-questionnaire autofill that saves your team a week of manual work.

At quote

Submit a complete human-risk evidence pack with your broker. Underwriters consistently rate documented, trended human-risk evidence as a material factor at quote and renewal. The cleaner the evidence, the stronger the placement.

At renewal

Trended improvement gets credited. Show 12+ months of declining click-rate, rising reporting-rate and increasing training completion. That is the renewal narrative underwriters reward.

At claim time

The continuous-control timeline proves the programme was operating, not just attested to. This closes the gap insurers increasingly use to dispute claims, attestation versus operating reality.

What underwriters want in 2026

What underwriters askHow Vigil answers it
Quarterly phishing simulationContinuous, AI-generated, trended results.
Training coverage above 95%Auto-assignment plus completion register per employee.
BEC and payment-fraud control evidenceDedicated BEC simulation plus payment-fraud awareness track.
MFA-fatigue and push-bombing awarenessMFA-fatigue simulation plus targeted training.
Deepfake and voice-clone simulation (newest)Native, live voice-clone calls and deepfake video.
Incident response capabilityReporting training plus incident-timeline evidence log.
Trended improvement over time12+ month continuous-control timeline.

Two tools that get you renewal-ready in an afternoon

Common questions

How much can security awareness training actually reduce my cyber-insurance premium?

Underwriters consistently rate documented, trended human-risk evidence as a material factor at quote and renewal. The cleaner the evidence, the stronger the placement. Carriers don't publish discount tables, but underwriters consistently rate documented, trended phishing simulation and role-based training as factors at quote and renewal.

What does an underwriter want to see in 2026?

Five things: (1) quarterly phishing simulation results with click-rate trend; (2) training coverage above 95% across employees, segmented by role; (3) BEC and payment-fraud control evidence; (4) MFA-fatigue and push-bombing awareness training (a newer requirement post-2024); (5) deepfake and voice-clone simulation evidence (the newest requirement, asked by roughly 30% of carriers in 2026 versus under 5% in 2024). Vigil's pack covers each.

Does Vigil work with my insurance broker?

Yes. Vigil is designed to be broker-friendly. We export a broker-ready PDF and CSV register, and the carrier-questionnaire autofill feature pre-populates the human-risk sections of common questionnaires. Many brokers proactively recommend Vigil to clients ahead of submission.

What happens at claim time?

Insurers increasingly dispute claims where the insured cannot prove the security controls they attested to were actually operating. Vigil's continuous-control timeline produces date-stamped, attributable evidence that the awareness programme ran every quarter. This closes the gap insurers increasingly use to dispute claims, attestation versus operating reality.

Is the evidence acceptable to international carriers?

Yes. Vigil's evidence pack is framework-mapped (Essential Eight, ISO 27001, SOC 2, NIST CSF) rather than carrier-specific. UK, US, AU, SG and EU underwriters all consume the same artefacts. Specific carrier-questionnaire autofills are added based on customer demand.

I'm a broker, can I run Vigil for my clients?

Yes. Vigil's MSP and Broker console runs human-risk programmes across multiple client tenants from a single login. Several brokers offer Vigil as a complimentary submission-prep service to win placements and improve win-rate. Contact us for partner terms.

Prove your people are ready, before the renewal, the audit, or the attacker.

30-day free trial. No credit card. Broker-ready evidence pack on day 1.