Solution, Cyber Insurance
Walk into your cyber-insurance renewal with the evidence already done.
Answer your insurer's training and simulation questions with records, not promises. A documented, trended human-risk programme lets you answer the human-risk section of your questionnaire with evidence, and Vigil produces the broker-ready pack, saving your team a week of manual work.
At quote
Submit a complete human-risk evidence pack with your broker. Documented, trended records let you answer the questionnaire's training and simulation questions with evidence.
At renewal
Show 12+ months of declining click-rate, rising reporting-rate and increasing training completion. That trend is a renewal narrative you can document.
Over time
The continuous-control timeline shows the programme was operating, not just attested to. That closes the gap between what you describe and what actually ran.
What insurer questionnaires ask about the human layer
| What the questionnaire asks | How Vigil answers it |
|---|---|
| Quarterly phishing simulation | Continuous, AI-generated, trended results. |
| Training coverage across employees | Auto-assignment plus completion register per employee. |
| BEC and payment-fraud awareness | Dedicated BEC simulation plus payment-fraud awareness track. |
| MFA-fatigue and push-bombing awareness | MFA-fatigue simulation plus targeted training. |
| Deepfake and voice-clone awareness | Deepfake-style and voice-call simulations, where any cloned voice or likeness is only ever made from a person who has given consent. |
| Incident response capability | Reporting training plus incident-timeline evidence log. |
| Trended improvement over time | 12+ month continuous-control timeline. |
Common questions
How does security awareness training relate to my cyber-insurance questionnaire?
Carriers do not publish how they weight individual controls, but their questionnaires consistently ask about phishing simulation, role-based training and whether the programme is actually running. Vigil gives you documented, trended records so you can answer those human-risk questions with evidence rather than estimates.
What do insurer questionnaires typically ask about the human layer?
Commonly: regular phishing simulation results with a click-rate trend; training coverage and completion across employees, segmented by role; BEC and payment-fraud awareness; MFA-fatigue and push-bombing awareness; and, increasingly, deepfake and voice-clone awareness. Vigil's records are built to answer each of these questions.
Does Vigil work with my insurance broker?
Yes. Vigil exports a broker-ready PDF and CSV register so you can answer the human-risk sections of common carrier questionnaires with documented records. Share it with your broker ahead of submission.
What can I show about my programme over time?
Insurers increasingly ask you to show that the controls you describe are operating, not just documented. Vigil's continuous-control timeline produces date-stamped, attributable records that the awareness programme ran each quarter, so your answers are backed by a trail rather than a promise.
Do the records work for international carriers?
Vigil's records are framework-mapped (Essential Eight, ISO 27001, SOC 2, NIST CSF) rather than carrier-specific, so you can reuse the same artefacts across markets. Coverage of additional carrier questionnaires expands based on customer demand.
I'm a broker, can I run Vigil for my clients?
Yes. Vigil's MSP and broker console runs human-risk programmes across multiple client tenants from a single login. Contact us for partner terms.
Prove your people are ready, before the renewal, the audit, or the attacker.
14-day free trial. No credit card. Broker-ready evidence pack on day 1.